General FAQs

How long will I have access to the programme for?

Once you buy one of my courses, you’ll have it for good so you can always go back, follow a new recipe or repeat one. 

I can't see my course

Please clear your cookies and check your internet connection. If the problem persists, please get in touch with us. 

What's my login?

These are the details you created your account using and will be an email and password. If you have forgotten these, you can reset your password here.

Are OnlyScrans Cooks meals suitable for me?

As per our terms and conditions, the reader assumes full responsibility for using their best judgment when cooking with raw ingredients such as beef, poultry, or eggs and seeking information from an official food safety authority if they are unsure.

The reader must also take care to not physically injure themselves by coming into contact with hot surfaces, sharp blades, and other kitchen hazards.

It is the responsibility of the reader to review all listed ingredients in a recipe before cooking to ensure that none of the ingredients may cause a potential adverse reaction to anyone eating the food based on recipes featured on Only Scrans Cooks. This includes allergies, pregnancy-related diet restrictions, etc.

Only Scrans and Only Scrans Cooks are not responsible for any actions taken by any user cooking these recipes.

Can I access the videos offline?

No, at this time you are unable to.

Is Only Scrans cooks suitable for vegans, vegetarians or pescatarians?

OnlyScrans Cooks existing course offers meals for meat-eaters only. However, keep your eyes peeled for future releases; we haven’t forgotten about you.

How do I reset my password?

You can reset your password by going to the main menu, selecting sign in and clicking 'Forgot your password?'. From there you will need to follow the instructions to reset your password.

How do I access my PDF cheat sheets?

Once you have signed up to the course, you can access these inside the online course alongside the videos. 


Can I buy it in my country?

OnlyScrans Cooks is available worldwide.

What payment methods do you accept?

You can purchase on our website using a debit, credit card, AMEX Google Pay, Apple Pay, Diners club, Discover and Shop Pay.

We additionally offer support for PayPal.You can choose your preferred payment method at checkout.

Is this a subscription or a one-time payment?

A one-time payment. You will not be charged again after your first payment.


Do you accept returns?

Once you have received access to the course and have made payment, we do not accept refunds.